Shipping policy
RAYAN STUART BARBER LTD — Company No. 16439796
Digital Products
Digital artwork, files, and illustrations are delivered electronically by email or secure download link, typically within 1–3 business days of payment confirmation or project completion. No physical shipping applies.
Physical Artwork
Physical artwork is carefully packaged to ensure safe delivery. We ship within the United Kingdom and internationally.
Estimated delivery times after dispatch:
- UK: 2–5 business days
- Europe: 5–10 business days
- Rest of World: 7–14 business days
Shipping costs are calculated at checkout based on destination and item size. Tracked shipping is used where available.
Customs and Import Duties
International customers are responsible for any customs duties, import taxes, or fees charged by their country. We are not responsible for delays caused by customs processes.
Damaged in Transit
If your order arrives damaged, contact us at info@rayanstu.art within 14 days of delivery with photographs of the damage. We will arrange a replacement or refund at no additional cost to you.
Tracking
Where tracking is available, tracking information will be provided after dispatch.
Questions
Contact us at info@rayanstu.art for any shipping enquiries.
CONTACT INFORMATION
RAYAN STUART BARBER LTD Company Number: 16439796 Company Type: Private Limited Company Registered in England and Wales
Registered Office Address: 4 Goodyear Way Donnington Telford Shropshire TF2 7RR United Kingdom
Email: info@rayanstu.art Website: rayanstu.art
Customer support is available by email. We aim to respond to all enquiries within 2 business days.